AI-Powered Customer Research

Your customers aren't buying
for the reason you think.

Bosco runs AI-powered customer interviews at scale — automatically uncovering the real motivations, anxieties, and forces driving every purchase decision.

10×
faster from raw interview to
actionable insight
24/7
automated interviews via chat
widget or AI phone agent
100%
AI-extracted forces fact-checked
against source transcript
Zero
manual transcription, coding,
or slide building required
Customer Interviews Push Forces Pull Forces Habit Analysis Anxiety Mapping Voice AI Agents Auto Transcription Cluster Analysis Insight Synthesis Stakeholder Exports Customer Interviews Push Forces Pull Forces Habit Analysis Anxiety Mapping Voice AI Agents Auto Transcription Cluster Analysis Insight Synthesis Stakeholder Exports
"Running a rigorous customer research program is weeks of work — most teams either cut corners or skip it entirely." — A reality most product teams know well
  • Manual transcription eats hours per interview
  • Identifying key themes and forces requires careful, repeated re-reading
  • Synthesizing patterns across 10–30 interviews takes days
  • Turning raw findings into stakeholder decks is a whole separate job
  • Most customers won't fill out a survey or agree to a call
  • By the time insights land, the roadmap decision has already been made
Bosco collapses weeks of research work into hours — without sacrificing the depth that makes customer insights actually useful.

From automatic interviews
to stakeholder-ready synthesis

Bosco covers the full research pipeline — capturing customer insights in the wild, then turning them into frameworks your whole team can act on.

Live on your site
Bosco Agent

AI Interview Agent

Deploy a research-trained conversational AI directly on your website — or have it call your customers by phone. Bosco interviews visitors 24/7, adapting its questions in real time, while you sleep.

  • Embeddable JS widget — deploy in 2 minutes
  • AI voice agents for outbound phone interviews
  • Dynamic follow-up questions based on responses
  • Automatic quality scoring (0–10) per conversation
  • Extracts pushes, pulls, habits, anxieties, alternatives
  • Aggregated reports across all conversations
Explore Bosco Agent →
Research platform
Bosco Research

Research Studio

Upload your interview recordings and let Bosco handle the rest. Automatic transcription, AI analysis, fact-checking, cluster analysis, and full stakeholder presentation — all in one place.

  • Deepgram nova-3 transcription with speaker diarization
  • AI extracts and fact-checks every insight
  • Researcher-in-the-loop approval workflow
  • Cross-interview cluster analysis
  • Job synthesis with linked quotes and timestamps
  • Auto-generated PDF decks and LLM briefing docs
Explore Research Studio →

Raw audio to
stakeholder presentation

Bosco handles every step between "I have interview recordings" and "here's the research framework for your roadmap."

01
Capture or Upload
Deploy Bosco's chat widget or voice agent to capture interviews automatically — or upload existing MP3, WAV, or M4A recordings directly.
02
Transcribe & Summarize
Every interview is transcribed with speaker diarization and word-level timestamps. AI generates a structured summary, key moments, and notable quotes — all linked to audio.
03
Extract & Verify Forces
AI identifies every push, pull, habit, and anxiety — then fact-checks each one against the transcript with confidence scores. You review, edit, and approve.
04
Synthesize & Present
Cluster analysis groups forces across all interviews. Build Job definitions, generate full presentations, and export stakeholder-ready PDFs or LLM briefing documents.

Built for real research,
not generic surveys

Research-Native AI
The AI understands customer research methodology natively — including Jobs-to-be-Done frameworks. It extracts the specific forces, motivations, and patterns that drive purchase decisions.
Fact-Checked Extractions
Every AI observation is automatically verified against the source transcript with confidence scoring. No hallucinated insights. Every claim is traceable to the customer's exact words.
Audio-Linked Everything
Every quote, key note, and observation links back to the exact moment in the audio. One click to hear the customer say it themselves.
Voice AI Phone Agents
Reach customers who won't fill out surveys. AI phone agents conduct natural, unscripted interviews — producing richer, more detailed answers than text chat.
Researcher in the Loop
AI handles extraction and suggestion. Humans approve and curate. The final synthesis is always researcher-controlled — AI accelerates, never replaces, expert judgment.
LLM-Ready Exports
Generate structured briefing docs designed for uploading to ChatGPT or Claude. Sales, marketing, and product teams can query the research conversationally.

Start free,
scale as you grow

Only high-quality conversations (score ≥ 5) count toward monthly limits. No wasted quota on noise.

Free
$0 /mo
Start exploring

  • 5 interviews/month
  • 1 bot
  • 1 user
  • AI summaries
  • Full transcripts
  • Aggregated reports
Basic
$50 /mo
For solo researchers

  • 25 interviews/month
  • 3 bots
  • 3 users
  • Full transcripts
  • AI summaries
  • Aggregated reports
Agency
$1,000 /mo
For consultancies

  • 500 interviews/month
  • 50 bots
  • 25 users
  • 3 custom questions
  • All aggregated reports
  • Full API access

Stop guessing why
customers buy.

Deploy your first AI interview in under five minutes. No credit card required.