From raw audio to
stakeholder-ready insight

Upload interview recordings and let AI handle transcription, analysis, fact-checking, and synthesis. Move from raw audio to actionable research frameworks in hours instead of weeks.

Upload, analyze,
synthesize, present

01

Upload Audio

Drag and drop MP3, WAV, or M4A files. Batch upload supported — process an entire interview program at once.

02

Auto-Transcribe

Deepgram nova-3 transcription with speaker diarization and word-level timestamps. Click any timecode to jump to that moment in the audio.

03

AI Analysis

Structured summaries, forces extraction, and automatic fact-checking — every AI observation verified against the source transcript.

04

Synthesize & Present

Build research frameworks, cluster themes across interviews, and generate stakeholder-ready presentations and exports.


Professional-grade
transcription, built in

No need for a separate transcription service. Bosco transcribes with speaker identification and word-level precision.

Speaker Diarization

Automatically identifies who's speaking. Every paragraph is attributed to the correct speaker throughout the conversation.

Clickable Timecodes

Word-level and paragraph-level timestamps. Click any timecode to jump directly to that point in the audio player.

Export Formats

Export transcripts as plain text, VTT (for video players), or formatted PDF. Use whichever format your workflow needs.

Every interview,
instantly structured

AI generates a comprehensive structured summary the moment transcription completes — no manual work required.

Narrative Overview

A complete narrative summary of the conversation — what happened, what the customer said, and what it means for your research.

Quick Facts

Structured metadata extracted automatically: role, company, industry, product used, experience level, and more.

Customer Journey

Chronological journey mapping with numbered phases. See exactly how the customer moved from problem awareness to solution.

Key Notes & Quotes

Chronological key notes with clickable timecodes, struggling moment identification, and notable verbatim quotes — all linked to the audio.

AI extracts the forces
that drive decisions

Automatically identifies pushes, pulls, habits, and anxieties from each interview — the core forces that shape why customers switch products.

Pushes

Problems pushing away from the status quo. The pain points and frustrations that create demand for change.

Pulls

Desired outcomes pulling toward a new solution. The hopes and aspirations that make change attractive.

Habits

Comfort with the current approach. The inertia and familiarity that resist change, even when better options exist.

Anxieties

Fears about switching. The risks, uncertainties, and worries that hold customers back from making a change.

Confidence Scoring

Each extraction includes a confidence score. The AI rates how certain it is about each observation, so you can prioritize your review.

Automatic Fact-Checking

Every AI observation is verified against the original transcript. No hallucinated insights — every claim is traceable to the customer's exact words.

Researcher Approval

Approve, deny, edit, reorder, or add your own observations. Drag and drop between force types. The final analysis is always researcher-controlled.


Turn interviews into
actionable frameworks

Build job definitions, cluster themes, and generate reports that your whole team can act on.

Job Definitions

Build complete research frameworks: job statement, scope (more about / less about), supporting forces, social/functional/emotional aspects, and trade-offs. Link quotes and observations directly from interviews with timestamps.

Cluster Analysis

AI groups all approved push and pull forces across every interview into thematic clusters. Regenerate all clusters or only cluster uncategorized forces. Drag and drop to refine.

Presentation Mode

Auto-generated full-screen slideshows from all project data. Per-interview and per-job slides with overview, facts, journey, forces diagram, and supporting evidence.

Exports

Export everything: transcripts (TXT, VTT, PDF), summaries, forces, personal notes, full backup ZIPs. Generate project PDFs and LLM-ready briefing documents designed for uploading to ChatGPT or Claude.

Ask questions.
Get answers from your data.

A built-in AI chat assistant available at interview, project, and company scope. It has access to your transcripts, summaries, forces, and job definitions — and can search for specific quotes on demand.

Research is a team sport

Share findings across your organization with granular access controls.

Role-Based Access

Admin, researcher, and viewer roles. Give everyone the right level of access to your research.

Flexible Sharing

Share projects company-wide, with specific users, or keep them private. Invite external stakeholders as project viewers via email.

Interview Notes & Debrief

Every researcher takes notes during interviews, then the team debriefs together — combining individual observations to collaboratively identify forces and patterns.

Customer Interviews Push Forces Pull Forces Habit Analysis Anxiety Mapping Voice AI Agents Auto Transcription Cluster Analysis Insight Synthesis Stakeholder Exports Customer Interviews Push Forces Pull Forces Habit Analysis Anxiety Mapping Voice AI Agents Auto Transcription Cluster Analysis Insight Synthesis Stakeholder Exports

From raw audio to
actionable insight

Upload your first interview and see AI-powered analysis in minutes. Free to start.

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